Frequently Asked Questions

Everything you need to know about traveling in Sri Lanka with Panora Travels.

Before You Travel

Do I need a visa to visit Sri Lanka?
Most nationalities need an Electronic Travel Authorization (ETA) before arrival. You can apply online at www.eta.gov.lk. The ETA costs around $50 USD and allows a 30-day stay, extendable to 90 days.
What is the best time to visit Sri Lanka?
Sri Lanka can be visited year-round! The west and south coasts are best from December to April, while the east coast is ideal from May to September. The hill country is pleasant throughout the year.
What currency is used in Sri Lanka?
The Sri Lankan Rupee (LKR) is the local currency. Major credit cards are accepted in hotels and larger establishments. ATMs are widely available. We recommend carrying some cash for smaller purchases.
Is Sri Lanka safe for tourists?
Yes! Sri Lanka is generally very safe for tourists. The locals are known for their hospitality. Standard travel precautions apply, such as safeguarding valuables and being aware of your surroundings.

Booking & Tours

How far in advance should I book?
We recommend booking at least 2-4 weeks in advance, especially during peak season (December-March). Last-minute bookings are possible but vehicle and guide availability may be limited.
Can I customize my tour itinerary?
Absolutely! All our tours are 100% customizable. Tell us your interests, budget, and timeframe, and we will create a personalized itinerary just for you.
What is included in your tour packages?
Standard inclusions are: private vehicle with driver/guide, fuel, tolls, parking, and driver accommodation. You can add hotel bookings, entrance fees, and activities as extras.
What is your cancellation policy?
Free cancellation up to 7 days before. 50% refund for cancellations 3-7 days before. Cancellations within 48 hours are non-refundable. Special circumstances are considered on a case-by-case basis.

During Your Trip

Will my driver speak English?
Yes! All our chauffeur-guides are fluent in English and are government-licensed tour guides. Many also speak German, French, or other languages upon request.
What type of vehicles do you use?
We offer a range of well-maintained vehicles including luxury sedans (Toyota Axio/Premio), SUVs (Land Cruiser), comfortable vans (KDH), and mini-buses for larger groups.
Is WiFi available in vehicles?
Yes, most of our vehicles are equipped with mobile WiFi hotspots. We can also provide local SIM cards with data packages upon request.
Can I travel with children?
Of course! Sri Lanka is very family-friendly. We can provide child seats, recommend kid-friendly activities, and adjust itineraries to include rest stops and shorter driving distances.

Still have questions?

Our team is happy to help with any queries about your Sri Lanka adventure.

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